Background
A furniture retailer with a strong presence in the Polish market wanted to expand into office supplies under a new brand. Facing a tight deadline and the challenge of launching with 10,000 SKUs, they turned to us for a comprehensive eCommerce strategy, resulting in a fast online store with strong mobile compatibility, accessibility, and performance, built on Adobe Commerce and the Hyvä theme and launched in just 4 months.
Objectives
- New brand, new market: Rapidly expand the business into office supplies under a new brand.
- Fast, mobile-ready store: Launch a high-performance online store with strong mobile experience.
- Expert setup: Provide expert eCommerce guidance for building new business processes.
Challenges
The project meant launching with over 10,000 SKUs on a tight timeline, and implementing Adobe Commerce before product information was finalized. We also had to overcome accessibility gaps in the Hyvä frontend theme and integrate ERP and PIM systems while defining the business processes around them.
The eCommerce ecosystem
We integrated Adobe Commerce and Hyvä with Streamsoft Verto (ERP) and Ergonode (PIM) for product data. We tailored B2B functionality in Hyvä, quote requests, store credit, adaptable pricing via Verto ERP, drop-shipping, and custom settlement logic for B2A customers. To make shopping seamless, we added accessibility enhancements, frontend customization, GTM and SEO optimization (via the YIREO module), and a customizable Page Builder homepage with new graphics and carousels. A new microservice ensures asynchronous order processing that protects against ERP downtime, and we refined the store with Adobe filters, a dynamic Omnibus pricing clause, controlled reviews, category-based delivery estimates, and Adobe LiveSearch powered by Adobe Sensei.
A dedicated team
We supported Biuro Paczka with a full expert team, project and client success managers, 2 backend and 2 frontend developers, a UI designer, a UX specialist, 2 testers, and an accessibility expert who was central to bringing the theme up to WCAG compliance. Beyond building the store, the team stayed involved in communication with integrated-system partners, extensive testing, and final adjustments.
Accessibility improvements
Reflecting the client's strong commitment to accessibility, we made substantial frontend enhancements to the Hyvä theme, ensuring the entire purchase flow, from browsing to checkout, works with screen readers and assistive technologies. This work wasn't just for Biuro Paczka: it was contributed back into Hyvä theme 1.3.0, pushing the whole framework forward.
